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Billing Representative - Work From Home

Company: UnitedHealth Group
Location: North Las Vegas
Posted on: May 16, 2022

Job Description:

$1,500 Sign-On Bonus for External Candidates

Our office is located at Las Vegas, NV. Employees will be required to work some days onsite and some -days from home

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SM

Employer Installation and Premium Billing Representatives perform the installation and structure build of assigned accounts, including, installation of membership enrollment. - Representatives update premium rates and generate monthly premium invoices. - Responsibilities also include preparation of discrepancy reports, review and reconciliation of monthly premium invoice statements, ongoing account maintenance and providing customer service to internal/external clients.

This position is full-time, Monday - Friday. Employees are required to work our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime or weekends. The our office is located at 2716 N Tenaya Way, Las Vegas, NV 89128.

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Primary Responsibilities:


New Client Installation and maintenance: - determination of structure, data entry into applicable eligibility system.
Review rates from the Underwriting, Sales and Implementation departments to ensure accuracy when entering data into required systems.
Research and resolution of discrepancies with premium billing invoices, membership enrollment and/or structure set-up.
Review and monitor account balances, identify discrepancies by focusing on decreasing aging of the outstanding dollars, increasing cash.
Work with internal Sales Partners and external clients/brokers for timely collections of monthly premiums.
Regularly communicate and educate clients on available payment options, billing information, payment addresses, invoice due dates and address any other questions that arise.
Build and maintain productive customer relations applying our culture values (Integrity, compassion, relationships, innovation, and performance).
Utilize electronic file reports to update membership enrollment and eligibility information manually for rejected items.
Collaboration with internal and external partners for implementation, enrollment.


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:


High School Diploma / GED (or higher)
1 + year of data entry experience
Experience in billing, collections, accounting, OR -bookkeeping
Experience utilizing Microsoft Outlook (creating rules and using calendar)
Experience utilizing Microsoft Word (creating, editing, and saving documents)
Experience utilizing Microsoft Excel (creating, editing, and saving spreadsheets)
Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance. -


Preferred Qualifications: - - - - - - -


Associate's Degree (or higher) in Accounting or Bookkeeping
Bilingual-Spanish/English
Experience with Siebel program
Experience in a health insurance operations environment
Experience with Facets platform and 834 membership files


Telecommuting Requirements:


Reside within Las Vegas, NV
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Ability to keep all company sensitive documents secure (if applicable)
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service


Soft Skills: - - - - - - -


Ability to remain focused and productive with changing priorities and repetitive tasks
Ability to multi - task, including the ability to type while talking on the phone.
Ability to resolve calls, avoiding escalated complaints.
Excellent verbal and written communication skills.
Demonstrated problem solving, organization and interpersonal skills.
Demonstrated experience consistently achieving quality and productivity standards.


UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-military

Learn how Teresa, a Senior Quality Analyst, -works with -military veterans and ensures they receive the best benefits and experience possible. -https://uhg.hr/vet

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of healthcare. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.SM

Nevada Residents Only: The salary range for Nevada residents is $15.77 to $27.79. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

**PLEASE NOTE** The sign on bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: Billing, customer service, collections, accounting, Las Vegas, hiring immediately, #RPO, #RED, Sign-On Bonus

Keywords: UnitedHealth Group, North Las Vegas , Billing Representative - Work From Home, Accounting, Auditing , North Las Vegas, Nevada

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