Financial Center Assistant Manager- bilingual Spanish required
Company: Disability Solutions
Location: North Las Vegas
Posted on: September 28, 2024
Job Description:
Job Description:At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. Responsible Growth is how we run our company and
how we deliver for our clients, teammates, communities and
shareholders every day.One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. We're devoted to being a diverse and inclusive workplace for
everyone. We hire individuals with a broad range of backgrounds and
experiences and invest heavily in our teammates and their families
by offering competitive benefits to support their physical,
emotional, and financial well-being.Bank of America believes both
in the importance of working together and offering flexibility to
our employees. We use a multi-faceted approach for flexibility,
depending on the various roles in our organization.Working at Bank
of America will give you a great career with opportunities to
learn, grow and make an impact, along with the power to make a
difference. Join us!Job Description:This job is responsible for
managing a financial center (FC) in collaboration with senior team
members, supporting the operational excellence of the FC and
ensuring that all aspects run effectively and cohesively. Key
responsibilities include overseeing of functions such as the smooth
and efficient functioning of the teller line, day-to-day policy and
procedure adherence, and improvement of financial center
performance. Job expectations include ensuring that directives are
implemented and taking up leadership responsibility for the
financial center when teammates are absent.Responsibilities:
- Manages client traffic, engaging and appropriately routing
clients, and fosters client retention
- Manages business results through formalized management routines
and coaching
- Creates a world class client experience environment
- Manages market-level initiatives prescribed by market
leaders
- Drives operational excellence by engaging employees on business
strategy
- Manages organizational priorities and effective
executionRequired Qualifications:
- Is an enthusiastic, highly motivated self-starter with a strong
work ethic and intense focus on results, acting in the best
interest of the client
- Collaborates effectively to get things done, building and
nurturing strong relationships
- Displays passion, commitment and drive to deliver an experience
that improves our clients' financial lives
- Is confident in identifying solutions for clients based on
their needs and can resolve problems independently or bring in
others as needed
- Communicates effectively and confidently and is comfortable
engaging all clients
- Has the ability to learn and adapt to new information and
technology platforms
- Applies strong critical thinking and problem-solving skills to
meet clients' needs
- Will follow established processes and guidelines in daily
activities to do what is right for clients and the bank, adhering
to all applicable laws and regulations
- Can manage complexity, prioritize tasks, delegate and execute
in a fast-paced environment
- Can interpret performance results, find opportunities to drive
success and hold others accountable to results
- Can be flexible to work weekends and/or extended hours as
needed
- bilingual Spanish requiredDesired Qualificaations:
- Experience in financial services and knowledge of financial
services industry, products and solutions
- Experience in mortgage, retail and/or hospitality
- Experience working in an environment with individual and team
goals where goals were routinely met or exceeded
- Bilingual skillsSkills:
- Coaching
- Customer Service Management
- Customer and Client Focus
- Performance Management
- Talent Development
- Business Operations Management
- Recruiting
- Result Orientation
- Risk Management
- Sales Performance Management
- Inclusive Leadership
- Leadership Development
- Prioritization
- Problem Solving
- Referral ManagementShift:1st shift (United States of
America)Hours Per Week: 40Pay Transparency detailsUS - NV - North
Las Vegas - 1933 W Craig Rd - CRAIG CLAYTON BC (NV1112)Pay and
benefits informationPay range$26.96 - $38.21 hourly pay, offers to
be determined based on experience, education and skill
set.Predictable payThis role is compensated with a base salary and
is not incentive eligible.BenefitsThis role is currently benefits
eligible. We provide industry-leading benefits, access to paid time
off, resources and support to our employees so they can make a
genuine impact and contribute to the sustainable growth of our
business and the communities we serve.
Keywords: Disability Solutions, North Las Vegas , Financial Center Assistant Manager- bilingual Spanish required, Accounting, Auditing , North Las Vegas, Nevada
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