Service Advisor Assistant
Company: Sansone's Automotive
Location: Henderson
Posted on: February 15, 2026
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Job Description:
Job Description Job Description Service Advisor We are looking
for a Service Advisor Assistant who has a great personality and is
excellent at customer service. Must have some automotive knowledge.
Must be able to greet guests, schedule appointments and act as a
liaison between customers and service techs. If you can make
customers feel welcome and confident that their needs are being
met, then our automotive shop may be your next career home. Put
your people skills to work for us and find out more now. This
position is an assistant to the Service Advisor. Great opportunity
for someone with great people skills and has some automotive
knowledge. Automotive Experience is a plus. Job Responsibilities
You Will Proven experience in automotive sales or as a Service
Advisor is preferred. Some knowledge of automotive diagnostics,
repair processes, and vehicle maintenance. Familiarity with cash
handling procedures and point-of-sale systems. Excellent
communication skills with the ability to explain information
clearly to customers. Ability to work in a fast-paced environment
while maintaining attention to detail. A background in automotive
repair is a plus. . Join our team as a Service Advisor where your
expertise will contribute to delivering outstanding service
experiences for our valued customers. Greet service department
customers promptly and courteously—attitude is everything! When
needed, assisting in selling repairs and services to customers or
vendors under the guidance of a Service Advisor Answer phone calls
Notify customers when vehicles are ready for pick up Schedule
customers Collect payment Call backs Reply to customer text
messages Training will Include Listen to customers and clearly
translate repair needs to techs Upsell additional services using
low pressure, high integrity methods Provide accurate
repair/maintenance estimates Listen to customers and clearly
translate repair needs to techs Adhere to policies on vehicle care
and operation Follow up on each repair and keep customers informed
of progress Sell and manage extended warranties Review and explain
repairs and associated costs with customers Handle minor customer
concerns and complaints Keep Service Manager informed of all
problems and potential hc146962
Keywords: Sansone's Automotive, North Las Vegas , Service Advisor Assistant, Customer Service & Call Center , Henderson, Nevada
