Shop Manager RV Dealership / Service RV Experience is a MUST

Communicates with Service Advisors to ensure that work to be performed is clear and that customer expectations, including time for completion of the job, are well documented Communicates regularly with Service Manager about the capacity of the shop to absorb work Dispatch and manage RV Technicians work to ensure optimal distribution of work among technicians and the efficient performance of the work Coordinates with subcontractors for work to be performed by them for our customers Directs the priorities for parts ordering and coordinates parts delivery to technicians with the parts department Oversee work as outlined in the repair orders with efficiency, accuracy and in accordance with standards, and verifies that the job assigned to a technician is in fact complete Ensures documentation of all work performed so that each repair has complaint, cause and correction sufficiently documented Interacts with warranty coordinators to ensure compliance with requirements for warranty work like pictures and returned parts Ensure that customer vehicles location and keys are known and the vehicles are maintained and clean Ensure that shop area is kept neat and clean Responsible for compliance with OSHA requirements for safe operations, and with hazardous waste disposal requirements Assists the Service Manager with making adjustments to technicians hours paid above specified flat rate or estimate Maintains schedules for all technicians in order to determine availability and shop capacity Perform functions and duties of the job as assigned by supervisors that may require additional or different tasks to be performed when circumstances arise (i.e.emergencies, changes in personnel, workload, rush jobs, or technology developments) Will be required to attend training sessions for products serviced by the company at the companys expense Other duties as assigned by the General ManagerQualifications for the Shop Manager: