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Customer Service Associate

Company: ERO Anime
Location: North Las Vegas
Posted on: August 2, 2022

Job Description:

Job Description DO YOU LOVE ANIME Looking to join a company on the cutting edge of Pop Culture? A professional & fun working environment. We are an eCommerce distributor of Japanese Animation (Anime) related products in North America. This position will require that you perform all customer service duties which include but are not limited to: Resolve customer's issues or concerns via Chat, email, and phone interaction with customers Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Maintain financial accounts by processing customer adjustments Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution Use telephones to reach out to customers and verify account information Greet customers warmly and ascertain the problem or reason for calling Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills REQUIREMENTS: Strong phone contact handling skills and active listening Excellent spelling and grammar Prior experience Excellent communication and interpersonal skills. Ability to work well independently and with a team. Ability to prioritize. Must be able to read, write and speak fluent English. Ability to work quickly in a fast-paced environment. This job will expose you to all types of erotic material. If you are not comfortable or object to working around these products please do not apply Company Description We are an eCommerce erotic animation, book, and vinyl figurine distribution company.

Keywords: ERO Anime, North Las Vegas , Customer Service Associate, Hospitality & Tourism , North Las Vegas, Nevada

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