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Customer Service Representative

Company: Temco Logistics
Location: North Las Vegas
Posted on: August 5, 2022

Job Description:

TEMCO LOGISTICS is looking for a _Customer Service Representative_ to join our Las Vegas NV location. As a customer service representative, you will be responsible for engaging with customers on behalf of their company. In your role your duties will include but not limited to, answering phone calls or emails from customers to answer questions, and maintaining expert knowledge about company products or services to best help customers. WHO WE ARE: Temco Logistics has been the leading home goods delivery and installation company for over 50 years! Americas Brands: Home Depot, General Electric, and more, trust us for their last-mile delivery to their customers. We currently perform over 6,000 residential, business, job site, and commercial deliveries per day, operating 7 days a week. With millions of home deliveries performed we continue to innovate and provide world-class final mile delivery and installation services for our customers. RESPONSIBILITIES Provide customers information regarding their orders Answer all phone calls and emails regarding customer products and services Ensure all customers are satisfied with their products or services Follow-up with any customers to check that their products were delivered in a timely manner Determine the quickest, most efficient way to find solutions for any problems that may arise Escalate any queries or concerns to the perspective supervisor Assist colleagues whenever necessary QUALIFICATIONS High school diploma or Equivalent Outstanding communication and interpersonal abilities Excellent organizational and leadership skills Familiarity with office management procedures Excellent knowledge of MS Office and office management software (ERP etc.) Qualifications in secretarial studies will be an advantageJob Type: Full-timePay: $15.00 per hourBenefits: 401(k) Dental insurance Health insurance Paid time off Vision insuranceSchedule: 8 hour shift Monday to FridayWork Location: One location

Keywords: Temco Logistics, North Las Vegas , Customer Service Representative, Hospitality & Tourism , North Las Vegas, Nevada

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