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Retail Sales Associate - North Cheyenne

Company: Thrive Cannabis Marketplace
Location: North Las Vegas
Posted on: September 21, 2022

Job Description:

At Thrive, our Retail Sales Associates are the entry point to provide our customers with a superior buying experience. You'll use your cannabis knowledge to help consumers of all levels find the best product for them. Retail Sales Associates operate in an all-encompassing role to serve within all retail positions on the shift. You can think on your feet, have high attention to detail, and excel in a team. Responsibilities: --- Welcomes customers as they enter the facility--- Accurately utilizing the Company's Point of Sale system--- Navigates sales through cross-selling and up-selling opportunities--- Maintains required average order goals by shift and/or location--- Provides excellent customer service to all guests in the facility--- Communicates with all dispensary agents to facilitate an efficient traffic flow to maximize sales and customer satisfaction--- Accurately and efficiently fulfill in-store and online orders--- Ensure accurate order information, both physically and electronicallyObtains the appropriate identification documents from each patient/customer at every visit, ensuring the validity of their identification through our desktop verification solution Manage inbound and outbound calls with knowledge and efficiency--- Identify and address customer needs with a goal of satisfactionProvide expert answers to questions about products, pricing, and availability Provides educational materials and resources for customers as needed--- Promotes a work environment that is positive, customer-service oriented, and compliant with established laws and regulations and Company policies and procedures--- Prepares customer online and in-store orders, if assigned--- Maintaining clean and tidy facility areas--- Maintains appropriate knowledge of all applicable state and local laws and regulations, as well as processes following The Cannabis Compliance Board and Dispensary policies and procedures--- Adheres to state regulations on purchase limits--- Other duties as assigned by Retail Store Manager Qualifications: --- Excellent customer service skills--- Sense of urgency and ability to maintain high energy--- Great listening skills and ability to take direction from individuals in higher-level positions--- The motivation to stay current on new inventory and products in the store--- Actively seeks out development opportunities to improve the quality of sales--- Maintains knowledge of all cannabis, related products, and services offered--- Confident, proactive, and willing to take on challenges--- Ability to work in a fast-paced and ever-changing environment--- Excellent verbal and written communicationAttention to detail, effective time-management, and ability to multitask Proficiency in Mac-based software and internet navigation--- Must be able to obtain work cards at all times Physical Requirements: --- Ability to be on your feet up to 10 hours--- Ability to lift up to 50 lbs when needed--- Ability to sit, bend and stand for extended amounts of time--- Ability to be in front of a monitor throughout the shift Requirements: --- Must be age 21 or older--- Ability to obtain required state and city work cards--- High school diploma or equivalentJob Type: Full-timePay: From $14.00 per hourBenefits: Dental insurance Employee discount Health insurance Paid time off Vision insuranceSchedule: 8 hour shift Monday to Friday Weekend availabilitySupplemental pay types: Bonus payCOVID-19 considerations:We are following all of the Governor's and the CDC's directives.Education: High school or equivalent (Preferred)Experience: Retail sales: 2 years (Required)License/Certification: Cannabis Agent Card (Preferred)Work Location: One location

Keywords: Thrive Cannabis Marketplace, North Las Vegas , Retail Sales Associate - North Cheyenne, Hospitality & Tourism , North Las Vegas, Nevada

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