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Restaurant Manager / Food and Beverage Manager

Company: Hay Creek Hotels
Location: Tonopah
Posted on: September 24, 2022

Job Description:

Job Description
Hay Creek Hotels of Tonopah is actively searching for a motivated and customer-focused Food and Beverage Manager to join our team of professionals in Tonopah, Nevada - Pittman Restaurant at the Mizpah Hotel. The location will be newly managed by Hay Creek Hotels.

About Our Properties;

Crowned "the Jewel of the Desert," the 52-room Mizpah Hotel offers historic elegance and comfort in Nevada's breathtaking high desert. Opened in 1907 and beautifully renovated by owners Nancy and Fred Cline in 2011, The Mizpah Hotel embraces tradition while offering modern amenities.

The newly renovated and recently re-opened Belvada Hotel is a landmark to Tonopah. The Belvada is lush with history, originally The Nevada State Bank & Trust building and serving as the posh Nevada Club Saloon in the early 1900s. Later transitioned into the Belvada Apartments, the location is a historic Tonopah icon with a storied past once home to eager bankers, miners, jewelers, barbers, and dreamers.

Since the first business in Tonopah was a brewery and tap house, The Tonapah Brewing Company is an homage to men and women of vision, courage, and a touch of crazy, who came to Tonopah in search of fortune. Our brewhouse was custom-made in Bavaria, Germany. It features four 310-gallon fermentation tanks, four 310-gallon lagering tanks, and two 310-gallon storage tanks. The Brewery also serves in-house barbeque smoked with staves from red wine barrels.

For more information on the town and our businesses, please visit us at www.themizpahhotel.com, www.belvadahotel.com, and www.tonopahbrewing.com. For more information on the management company, Hay Creek Hotels, please visit us at www.haycreekhotels.com.

Job Summary:

  • Responsible for the entire front of the house food & beverage department operations that include; restaurant, bar & lounge, room service, and events at Pittman Restaurant.
  • Create and maintain relationships with clients and guests with a strong passion to elevate one's dining experience. Act as a liaison between the F&B team and the guests to provide a wonderful and memorable experience.
  • Creating and maintaining an exceptional guest experience while motivating and training our staff that offers a 'Delight and Surprise' atmosphere. Leads the team to ensure outstanding internal and external customer service standards.
  • Responsible for following HCH Employment Process to include; creative recruitment, interviews, references, hiring, training & development of staff.
  • Manage positive Employee Relations Standards and enforce all SOP's that include; effective communication venues, coaching, counseling, evaluating, hiring & training of staff.
  • Manage the budgets, scheduling, forecasting, inventory, expenses, promotions and systems and controls for all F&B departments.
  • Creates a fun, energetic and team oriented working environment for entire staff.
  • Complies with and regulates all; health, sanitation, safety and security, laws, policies and procedures in all F&B departments/hotel.
  • Develop, maintain and administer F&B sales and marketing strategies i.e.; menus, advertisements, entertainment, food & beverage promotions, signs, incentives, flyers, e-blasts, etc.
  • Maintain all Point of Sale (POS) systems to include; updating pricing, making adjustments, enter specials, maintain counts, use of time clock system, etc.
    About Hay Creek Hotels;

    Founded in 2005, Hay Creek Hotels was created specifically to combine the intimacy of a boutique hotel with world-class cuisine, cutting-edge technology, unparalleled guest service and the exclusive amenities of a luxury inn. At Hay Creek Hotels, our passion is to pioneer superior service and inspire excitement within the small, independent hotel sector: to 'Delight & Surprise' our guests every day. These values are driven by the idea that the best hotels and restaurants are the ones that draw on the spirit, culture and character of their locales. From meticulously renovated historic properties to exciting new-build hotels, we offer some of the most unique and interesting lodging and dining destinations in the United States. Our hotels and resorts are designed to reflect their respective neighborhoods and serve as good neighbors by participating in community events and causes. Through environmentally responsible design and day-to-day management, we adhere to best practices for sustainable operations at every location.

    Bringing a hyper-local focus to the hotel dining experience, the restaurants in the Hay Creek Hotels collection form deep connections with respected local farms and providers. Our chefs seamlessly integrate their regions' finest meats, seafood and produce with contemporary cooking styles and flavors. Each Hay Creek restaurant is distinguished by sophisticated yet casual ambiance and cuisine that delivers both comfort and surprise with each bite. We are not the average box hotel, and this is not the average dining experience. Dishes are created each night with the perfect balance of texture, flavor, and presentation. Farm-to-table food brings sensational seasonal menus with creative twists on old classics.

    Our Core Values and Beliefs;

    We promote and support a culture that Delights & Surprises each of our customers, associates, and business partners. Our Host Philosophy encourages each associate to develop the skills necessary to offer outstanding hospitality service outside the scope of their primary job responsibilities. Our Associate Promise is the commitment to truly listen to and communicate openly and honestly with all team members. We embrace Pride Of Ownership to create an, "I can, I am, I own," empowered approach to everything we do. Partnering in our Local Community and respecting the environment we live in are beliefs we incorporate into daily operations.

    Hay Creek offers an extensive benefit and incentive package, including;
    • Free Housing for General Manager
    • Insurance benefits, including Company-funded Medical, Dental, and Vision
    • 25K in Company-paid Life Insurance for our Managers
    • Additional Life, Disability, Accident, Critical Illness, Health Flex Spending, and Dependent Care Flex Spending options
    • Competitive Salary/Wages with Merit and Cost of Living Adjustments and Annual Performance/Wage Reviews
    • Competitive Paid Time Off Structure including Vacation, Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave
    • Employee and Friends & Family Lodging Discounts as low as forty-nine dollars per night at any HCH Property
    • Additional Discounts through Working Advantage (Entertainment Tickets, Hotels, Local Activities, Sports Passes, etc.)
    • Discounts at each of our Spas, Golf Courses, Fitness rooms/programs and other featured amenities
    • Supportive, open-door policy work environment
    • Work Culture that is fun, energetic and motivating
    • Employee Recognition Program - 'Delight and Surprise Dollars'
    • Accelerated Career Advancement to include professional enrichment, conferences & classes, and manager in training programs.
      To learn more, visit us at www.HayCreekHotels.com

      Experience and Skills
      • 3-5 years of recent Restaurant Management Operations experience.
      • Hotel F&B background with some knowledge of culinary and banquets
      • Be willing to become the 'face' of the Restaurant with our guests as well as in the local community
      • Experience designing creative bar menus
      • Proven ability to drive sales and motivate teams
      • Able to expedite, greet and host guests, and act as a server as needed
      • Ability to focus on cost management, capable of working with finely tuned existing F&B control models (Excel), including efficient labor cost management, inventory management, forecasting, and review of revenue.
      • MS Office Suite and instinctive computer skills
      • Proven ability to control costs pursuant to the annual operating budget.
      • Must have excellent verbal and written communication skills.
      • Proven training, communication, leadership and financial management skills
      • Ability to multitask, adapt to change, think quickly and prioritize effectively in a fast paced and demanding environment while maintaining calmness, composure, and hospitality
      • Must have flexibility with schedule to include evenings and weekend.
      • Ability to furnish appropriate state mandated certifications (TIPS, ServSafe, CPR, Allergy Awareness, etc.)
      • Subject to successful completion of background check and/or DMV check.

Keywords: Hay Creek Hotels, North Las Vegas , Restaurant Manager / Food and Beverage Manager, Hospitality & Tourism , Tonopah, Nevada

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