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Customer Service Representative - $16-$18/hr

Company: Foundever
Location: North Las Vegas
Posted on: June 10, 2024

Job Description:

Candidates must reside within 50 Miles from the Foundever site

This position requires you to be on-site
Must live within 50 miles of the Las Vegas site: 420 E Pilot rd, Las Vegas NV 89119

About Us:

At Foundever, we deliver leading customer experience (CX) solutions to global clients that offer their consumers many products including, life and health and property and casualty insurance, financial services, technical and warranty support, roadside assistance as one of the largest global providers of CX products. All calls are inbound calls only - no cold calling.

At Foundever, experience is everything

An award-winning culture built on 35+ years of industry-leading experience and a commitment to improving the employee experience. Every great customer conversation starts with a great employee experience Whether you are onsite (location) or working from home, depends on the results of your assessment and interview. You will thrive using your compassion skills to help customers, while our paid training and benefits help you prioritize your financial, physical and mental well-being to give you a sense of purpose in your role.

We believe in investing in our agents and helping them to achieve a career goals. You will have the opportunity to grow within the company and encourage you to do so.

Skills, Knowledge, and Abilities:

  • Active listening skills, effective verbal and written communication skills
  • Ability to solve complex situations utilizing questioning and deductive reasoning skills
  • Demonstrated ability to navigate multiple systems
  • High service-aptitude with personal drive to serve/display compassion and empathy
  • Willingness to learn and develop skills to improve your work performance
    Benefits:

    • Pay: From $17/-18H
      100% paid Professional Training
      Expected hours: No less than 40 per week Weekends as needed
      401(k) with company matching
      Medical, Dental, Vision and Wellness Benefits
      Employee Assistance Program (EAP)
      Paid Time Off
      Employee discounts
      Referral Bonuses
      Internal Mobility (84% of our managers are promoted within)
      Bonus Opportunities
      Requirements:

      Must be at least 18 years of age
      Must have a HS Diploma or GED Equivalent
      Preferred 6 months-1 year of relevant work experience
      Must have open availability during hours of operation
      This position requires you to be on-site
      Must live within 50 miles of the Las Vegas site: 420 E Pilot rd, Las Vegas NV 89119

      Military Friendly

      Foundever is a 2024 Military Friendly Employer. We are proud partners of Military On Source, Military Spouse -Employment Partnership and other veterans organizations. We recognize the commitment it takes to serve our country and value the unique skills and experience veterans bring to the workforce. Experience built on integrity, leadership, discipline, dedication and respect.

      EEO

      Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.

      Get to know us at www.foundever.com and connect with us on Facebook, LinkedIn and Twitter.

Keywords: Foundever, North Las Vegas , Customer Service Representative - $16-$18/hr, Hospitality & Tourism , North Las Vegas, Nevada

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