Shift Lead (KFC)
Company: Las Vegas Petroleum
Location: Littlefield
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Key Responsibilities: 1.
Supervise Daily Operations: Lead and supervise team members during
your assigned shift to ensure smooth and efficient restaurant
operations. Monitor food preparation and ensure it meets KFC’s
quality standards for taste, presentation, and portion control.
Ensure the dining area, kitchen, and restrooms are clean and
organized. Enforce health and safety regulations and ensure
compliance with all local, state, and federal laws. Handle opening
and closing duties, including cash handling, securing the
restaurant, and managing the shift transitions. 2. Customer
Service: Ensure excellent customer service is provided by the team,
creating a welcoming and friendly environment for all guests.
Handle customer complaints and concerns in a calm, professional
manner, striving to resolve issues to the customer's satisfaction.
Ensure that service is timely, accurate, and meets KFC's standards
for guest satisfaction. 3. Staff Management & Leadership: Direct
and motivate team members during the shift to ensure they meet
performance expectations. Provide on-the-job training and support
to team members, including new hires. Monitor team performance and
provide feedback to improve efficiency and teamwork. Assist in
delegating tasks and assigning roles to team members based on needs
during the shift. Promote a positive work environment, motivating
staff to work together and achieve team goals. 4. Inventory and
Stock Control: Assist with inventory management, ensuring that
supplies and ingredients are adequately stocked for your shift.
Help monitor food and product waste and ensure proper portion
control to minimize losses. Ensure that all kitchen equipment is in
working order and report any maintenance issues promptly. 5. Cash
Handling & Financial Procedures: Handle cash transactions and
ensure that registers are balanced at the beginning and end of the
shift. Ensure that all transactions are completed accurately, and
cash deposits are handled according to company guidelines. Help
manage labor costs by optimizing staffing levels based on customer
volume. 6. Training & Development: Assist with training new
employees and provide continuous feedback and guidance to improve
performance. Help assess team members' strengths and weaknesses and
support their ongoing development. 7. Safety & Cleanliness: Ensure
that the restaurant meets KFC's safety and cleanliness standards,
including food safety and sanitation procedures. Maintain the
cleanliness of workstations, dining areas, and restrooms throughout
the shift. Conduct safety checks on equipment and ensure that team
members follow safe working practices. Skills & Qualifications:
Education: High school diploma or equivalent (required).
Experience: Previous experience in a fast-paced food service or
customer service role, with some leadership experience (preferred).
Leadership: Ability to lead and motivate a team in a fast-paced,
high-pressure environment. Customer Service: Strong customer
service skills with the ability to resolve issues effectively and
ensure guest satisfaction. Communication: Excellent verbal
communication skills for interacting with customers and staff.
Organization: Ability to multitask and stay organized while
managing multiple responsibilities. Time Management: Efficient in
prioritizing tasks and managing time effectively. Problem-Solving:
Ability to think on your feet and solve issues quickly and
effectively. Flexibility: Willingness to work flexible hours,
including nights, weekends, and holidays. Physical Demands: Ability
to stand and walk for extended periods during shifts. Ability to
lift and carry items up to 50 pounds. Ability to work in a
fast-paced environment, handling multiple tasks simultaneously.
Keywords: Las Vegas Petroleum, North Las Vegas , Shift Lead (KFC), Hospitality & Tourism , Littlefield, Nevada
