Showroom Usher - Steady Extra
Company: Wynn Las Vegas
Location: Las Vegas
Posted on: February 19, 2026
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Job Description:
Job Description Job Description Job Description Reporting to the
Showroom Supervisor, the Usher will be required to: Greet and
engage with guests before, during and after the show. Check and
scan tickets. Welcome guests and direct them to their seating
location. Monitor each seating section to ensure our guests have an
excellent experience. Provide excellent customer service. Watch
stations throughout the show to monitor guest behavior including
taking pictures, recording or disrupting those around them. Handle
guest complaints and escalate as needed. Be knowledgeable of
theater layout and show times. Visually sweep the theater at the
end of the shows for lost and found items. Be aware of and enforce
appropriate house rules. Monitor door and guest entry and exit.
Remain at assigned post throughout the show/event unless taking an
assigned break. Maintain a good understanding of evacuation
procedures and be able to assist guests in an emergency evacuation
situation. Qualifications Job Experience / Education: Must have a
high school diploma or equivalent. Minimum of one year of showroom
theater experience preferred. Minimum of one year of customer
service-related experience preferred. Candidates must be a minimum
of 21 years or older. Knowledge, Skills and Abilities: Must have a
professional appearance and demeanor. Must have good conflict
resolution skills. Must have excellent attention to detail. Must
have excellent verbal communication skills. Must be able to
function in a stressful environment. Must be a highly motivated
self-starter and a hard worker. Must have the ability to multitask.
Must possess excellent problem-solving skills. Must be able to
stand for extended periods of time Must be able to work a flexible
schedule (evenings, weekends Additional Information Wynn Resorts is
an equal opportunity employer committed to hiring a diverse
workforce and sustaining an inclusive culture. Wynn Resorts does
not discriminate on the basis of disability, veteran status or any
other basis protected under federal, state or local laws
confidential according to EEO guidelines.
Keywords: Wynn Las Vegas, North Las Vegas , Showroom Usher - Steady Extra, Hospitality & Tourism , Las Vegas, Nevada