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Customer Service Representative

Company: TWO MEN AND A TRUCK--
Location: North Las Vegas
Posted on: June 2, 2018

Job Description:


Customer Service Representative

Las Vegas, NV



Compensation: $10.00/hour

Commission: 1% commission on moving sales, 10% on boxes, supplies, etc



Job Description

Launch your career with TWO MEN AND A TRUCK-- as a Sales and Customer Service Representative and discover the opportunities for growth. At TWO MEN AND A TRUCK-- your opportunities for growth are endless. Approximately more than one quarter of our franchise owners originally started as employees in our system!

In this role, you are the first point of contact for our customers. You will ensure a world class service and sales experience as you provide moving quotes and answer questions about our products and services.


Job Responsibilities




  • Recommend and sell solutions according to customer's needs for moving services, boxes, supplies and equipment by asking open ended and probing questions
  • Enter, schedule and coordinate customer moves
  • Prepare and accurately complete all required paperwork
  • Follow up with customers post-move to ensure satisfaction
  • Proactively resolve customer concerns, complaints or customer service issues
  • May participate in other sales, marketing and networking activities in addition to charitable move coordination



    Job Requirements

    Because moving is stressful, we seek candidates with a commitment to customer service and exceeding expectations. As a customer service representative, you should be comfortable in a fast-paced environment and able to adapt quickly to changing priorities.



    • High school diploma or equivalent
    • Sales experience preferred; 6 months sales experience in an upselling, inside sales, service or retail sales environment
    • Excellent customer service skills with the ability to go above and beyond for our customers
    • Demonstrated understanding and application of effective sales strategies and techniques
    • Ability to multi-task and stay organized
    • Basic computer literacy
    • Intermediate typing skills




      Keywords: TWO MEN AND A TRUCK--, North Las Vegas, Customer Service Representative, Hospitality & Tourism, North Las Vegas, Nevada

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