NorthLasVegasRecruiter Since 2001
the smart solution for North Las Vegas jobs

Associate Team Leader

Company: H&R BLOCK
Location: North Las Vegas
Posted on: October 3, 2019

Job Description:

Are you driven by helping people? H&R Block is looking to hire Associate Team Leaders who will be passionate about our purpose: To provide help and inspire confidence in our clients and communities everywhere.

As an Associate Team Leader for H&R Block, you will support a single retail office during tax season to deliver a world class client experience and assist with the daily supervision of tax office associates. Prior tax preparation experience is not required as this role does not prepare taxes. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities.

What you'll do...

  • Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
    Are you driven by helping people? H&R Block is looking to hire Associate Team Leaders who will be passionate about our purpose: To provide help and inspire confidence in our clients and communities everywhere.

    As an Associate Team Leader for H&R Block, you will support a single retail office during tax season to deliver a world class client experience and assist with the daily supervision of tax office associates. Prior tax preparation experience is not required as this role does not prepare taxes. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities.

    What you'll do...
    • Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
    • Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General manager as necessary
    • Serve as point of contact for onsite escalated client service concerns
    • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
    • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
    • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
    • Lead daily huddles and communicate essential information to office associates

Keywords: H&R BLOCK, North Las Vegas , Associate Team Leader, Hospitality & Tourism , North Las Vegas, Nevada

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Cashier Casino Caesars Rewards (QUD)
Description: Cashier Casino Caesars Rewards QUD 19000BBQ Caesars Entertainment is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years (more...)
Company: Caesars Entertainment
Location: Las Vegas
Posted on: 10/22/2019

Shift Supervisor
Description: This job opportunity is with one of our many franchisees.
Company: Wendy's
Location: North Las Vegas
Posted on: 10/22/2019

Stay at home - Customer Service Agents - $15 per hr.
Description: Helping Blind Visually Impaired People With Daily Tasks, Without Leaving Your Home . You don 039 t just want a job, you 039 re seeking an adventure See the world from the comfort of your home office (more...)
Company: Mommy Jobs Online
Location: Henderson
Posted on: 10/22/2019


Retail Price and Signage Coordinator
Description: DescriptionWe are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: DICK'S Sporting Goods
Location: Henderson
Posted on: 10/22/2019

Restaurant Team Member - Crew
Description: Restaurant Team Member - Crew 1207 - Ft. Apache 19029506 DescriptionAt Chipotle, weve created something special: a better place to eat and work. Many employees start just expecting a paycheck, but (more...)
Company: Chipotle
Location: Las Vegas
Posted on: 10/22/2019

Kitchen Worker- Caesars Forum
Description: Kitchen Worker- Caesars Forum 19000BP0 This is a pipeline Caesars Entertainment is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than (more...)
Company: Caesars Entertainment
Location: Las Vegas
Posted on: 10/22/2019

Assistant Store Manager
Description: Are you an enthusiastic, creative, and ambitious self-starter Extra Space Storage needs your help with the management of one of our beautiful self-storage facilities. br br As an Assistant Store (more...)
Company: Extra Space Storage
Location: Las Vegas
Posted on: 10/22/2019

FOOD SERVICE WORKER (PT) VARIED SPRING VALLEY HOSP
Description: SPRING VALLEY HOSPITAL is a member of The Valley Health System, a network of six acute care hospitals that provide care for patients throughout Southern Nevada and nearby communities. Located in southwest (more...)
Company: Spring Valley Hospital Medical Center
Location: Las Vegas
Posted on: 10/22/2019

Master Cook - Room Service (Bellagio)
Description: Location:Las Vegas, Nevada Become one of the stars behind the show and become part of the worlds most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race. (more...)
Company: Bellagio (MGM Resorts - Las Vegas)
Location: Las Vegas
Posted on: 10/22/2019

Travel Reservation Booking Agent
Description: Travel Reservation Booking Agent Mommy Jobs Online is now seeking agents answer incoming calls from card members who want to redeem their reward points to book trips. Calls include providing travel options (more...)
Company: Mommy Jobs online
Location: Las Vegas
Posted on: 10/22/2019

Log In or Create An Account

Get the latest Nevada jobs by following @recnetNV on Twitter!

North Las Vegas RSS job feeds