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Windows System Administrator with Security Clearance

Company: Criterion Systems, Inc.
Location: North Las Vegas
Posted on: October 3, 2018

Job Description:

At Criterion Systems, Inc., we developed a different kind of business---a company whose real value is a reputation for excellence built upon the collective skills, talents, perspectives, and backgrounds of its people. Our Offerings: *100% employee-owned private Government contractor founded in 2005. *High retention rate because we work hard at holding onto talent. *Excellent Leadership Team comprised of individuals who have successfully built and run businesses and are involved in day-to-day operations to include an open-door policy. We are as large in 2017 as we have ever been! Our employees are the most valuable assets. Are you ready to be appreciated? Criterion Systems is seeking to hire a Windows System Administrator to support a government customer in Las Vegas, Nevada. The candidate will be part of the Cyber Security Operations team working in a 24x7 environment. The position requires communication with customers via email and phone regarding service outages and support requests. In addition to providing and documenting any updates of service tickets and track problem resolution. The candidate will also support enterprise IT operations and call center teams by monitoring network hardware and applications, and execute engineering tasks to resolve issues. Applicant must be a positive, flexible, self-starter requiring minimal supervision, and able to excel in a fast-paced environment. Communication skills are critical with the ability to verbalize and provide documentation to both technical and non-technical audiences. Applicants must be detail-oriented and have the ability to multi-task effectively. Responsibilities: ---Follow up on technical issues with operations and call center teams and all stakeholders in resolution process. ---Support software and hardware issues and ensure stable system performance. ---Execute engineering tasks in support of system performance tuning on workstations, applications or network infrastructure in support Linux, Unix, Microsoft Windows operation systems services, observe industry best practices, standards, and procedures. ---Support maintenance and monitoring of the system/server infrastructure to include patching, system upgrade, backup, and configuration. ---Conduct problem management process (root cause analysis) attempt to determine the real or underlying cause of an incident in order to prevent future recurrences. Also support forensic analysis, triage and break fix of system server/server related trouble tickets. ---Perform account management including user account creation and deletion. ---Perform certification and professional development training to remain current on technologies and to improve skill sets and efficiency. ---This position may require shift work based on operational requirements ---Some limited travel required

Keywords: Criterion Systems, Inc., North Las Vegas , Windows System Administrator with Security Clearance, IT / Software / Systems , North Las Vegas, Nevada

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