Service Advisor
Company: The W W Williams Company
Location: North Las Vegas
Posted on: January 12, 2021
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Job Description:
Service Advisor (Las Vegas, NV):W.W. Williams is seeking an
experienced, highly motivated Service Advisor for our high volume
service department. The responsibilities of this role includes
greeting the customer, creating a service repair order based on the
customer's request, and keeping the customer informed of the status
of the repair.Assist in the operation of managing a profitable
service department through productive staffing, strong customer
satisfaction, cost controls, setting and meeting objectives with
high initiative for change and control of service activity. The
Service Writer/Advisor provides advice to customers regarding
vehicle repairs.JOB DUTIES:* Assist customers with setting service
appointments, and keeping our clients informed of the status of
their vehicles in for service.* Open and close work orders in a
timely manner.* Research vehicle recalls, service & repair
information with manufacturers' websites.* Being able to sell
needed vehicle maintenance & repairs in an honest, ethical,
courteous & professional manner.JOB REQUIREMENTS:* Must have
excellent customer service experience.* Must work closely with
vehicle repair technicians.* Excellent verbal and written skills.*
Respectable comprehension of dealer business systems and computer
skills, ADP Dealer System preferred but not required.* Able and
comfortable with multi-tasking.* Possess high level of overall
technical knowledge.* Clean driving record, and must pass drug
screen and background check.EDUCATION:* Experience with heavy duty
dealership and/or diesel service environment
preferred.EOE/AAP/M/F/Vets/Disabled, DFWP.
Keywords: The W W Williams Company, North Las Vegas , Service Advisor, Other , North Las Vegas, Nevada
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