Company: Malone Workforce Solution
Location: North Las Vegas
Posted on: May 3, 2021
The Customer Service role has a wide list of responsibilities.
The Customer Service representative answers calls from and places
calls to customers, sales representatives, and prospective
customers; enters orders into the system, answers questions from
callers, operates will call desk, and provides a positive customer
and visitor experience. They should respond promptly to customer
inquiries, handle and resolve customer complaints, obtain and
evaluate all relevant information to handle inquiries and
complaints. Furthermore, the customer service function must manage
customers accounts, record details of as well as follow up on
customer interactions. They must communicate and coordinate with
internal departments and direct requests and unresolved issues to
the designated resource.
Keywords: Malone Workforce Solution, North Las Vegas , Customer Service, Other , North Las Vegas, Nevada
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