Lead Registration
Company: Mission Regional Medical center
Location: North Las Vegas
Posted on: June 8, 2021
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Job Description:
Overview JOB SUMMARY: The Lead associate is responsible for ensuring a
smooth patient flow, quality registration, maximum Point of Service
patient collections, and outstanding customer service in his/her
area of responsibility. The Lead associate coordinates break and
lunch times to ensure coverage needs are met and applicable
employees receive a lunch break, and assists Supervisor in managing
fluctuations in volume by requesting reinforcements if volumes are
high and flexing staff if volume is low to meet productivity
expectations. The Lead associate is knowledgeable regarding all
duties within the Department he/she leads and serves as a resource
for other employees on policies/procedures. Under the Supervisor's
direction, he/she takes the lead in assuring compliance and
completion of all daily duties within the department. The Lead
associate sets the example in exemplary customer service and
overall conduct he/she relates well to patients, visitors,
physicians, other departments, management, employees in own
department, etc. EDUCATION, EXPERIENCE, TRAINING High School Diploma or equivalent required. Extensive knowledge
of Patient Access required, Certified Healthcare Access Associate
(CHAA) preferred. Exceptional interpersonal & organizational
skills. Demonstrated leadership and management abilities. Extremely
high degree of attention to detail. Good written and verbal
communication skills. Ability to prioritize. Good analytical &
problem solving skills. Proficiency in Microsoft Word and Excel.
Ability to effectively manage multiple demands and function well
under pressure. Qualifications We are an Equal Opportunity/Affirmative Action Employer and do
not discriminate against applicants due to veteran status,
disability, race, gender, gender identity, sexual orientation or
other protected characteristics. If you need special accommodation
for the application process, please contact Human Resources. EEO is
the Law:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Keywords: Mission Regional Medical center, North Las Vegas , Lead Registration, Other , North Las Vegas, Nevada
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