Sales Coordinator - Div (Blended: Onsite and Remote)
Company: US Foods
Location: North Las Vegas
Posted on: October 8, 2021
Join Our Community of Food
This position has been segmented as
blended meaning the work is a combination of onsite and
remote/virtual as defined by the role segmentation.
Take actions that deliver US Foods Key Results by developing
relationships with key customers both internal and external.
Contact customers for orders, add-ons, etc. Process orders through
internal order entry systems. Promote Customer engagement with US
Foods.com as a source for order entry as well as Value added
Contact customers to highlight on-going promotions and
opportunities to up-sell/cross-sell to distribute slow moving
items, close-out items and special buy items.
Team up with Territory Managers (average 10) to actively support
their customers through regular, scheduled contact and drive sales
performance with suggestive, persuasive selling. Support order
guide maintenance in Edge and Customer shopping lists in US
Respond to customer and Territory Manager questions and requests
(e.g., price information) in a timely manner, either by determining
answer on your own or escalating to appropriate Market or Area
resources (Operations, Category Management, Finance, Replenishment,
etc.) or external vendors, as required. Maintain ownership of all
follow up communication from escalated inquiries.
Leverage proprietary US Foods systems and tools to quickly and
accurately answer inquiries to provide insight. Systems and
tools include, but is not limited to the following:
• US Foods On Line
• Enterprise Product Search (EPS)
• Demand Communication Tool (DCT)
• SODS system for Special Orders
• CDMR for Credit requests
• Tandem – SMOI for Special Order Management
• CES Quotes to support Equipment & Supply Sales
Take personal responsibility for continued professional
Attend department sales meetings, product trainings and cuttings to
develop and grow product and vendor knowledge as required.
Provide administrative support to Territory Managers and Sales
Management to process credits, special orders, drop-ships,
re-routing delivery days, will calls, etc.
Respond to product receiving and pricing inquiries, ensuring
accuracy and timeliness.
Provide vacation/back-up coverage to Territory Managers and weekend
coverage for all inbound Sales Coordinator calls.
Education/Training: High School Diploma Or Equivalent
Required; Bachelor’S Degree Preferred.
Related Experience: At Least Three (3) Years Of Previous Customer
Service Experience Required (Call Center, Restaurant, Retail Etc).
Foodservice / Distribution Experience Preferred. Previous Sales
Experience Preferred, But Not Required.
Strong Verbal Communication And Interpersonal Skills And Solid
Problem Resolution Ability Required.
Candidate Must Have A Solid Customer Service Orientation, With
Ability To Professionally And Effectively Influence/Persuade
Customers To Purchase Products.
Able To Process Multiple Issues Simultaneously, Driving Them To
Working Knowledge Of Microsoft Word, Excel And Outlook
Orientation/Gender Identity/National Origin/Protected
Keywords: US Foods, North Las Vegas , Sales Coordinator - Div (Blended: Onsite and Remote), Other , North Las Vegas, Nevada
Didn't find what you're looking for? Search again!