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Quality Assurance (QA Lead)

Company: PFSweb
Location: North Las Vegas
Posted on: March 16, 2023

Job Description:

PFS Company Statement:

PFS is a global commerce services company. We help leading brands deliver exceptional commerce experiences worldwide. We are a diverse team with distinct interests, skills, and backgrounds collaborating across all facets of commerce-from business consulting and design to technology and operations. Together, we take pride in performing at our best to produce the best possible results for our client and their clients.

Company Vision:

1. We will provide a Full Commerce Solution

2. We will be World-Class at Every Service we offer

3. We will engage with our clients as a Strategic Partner


The Team Lead is responsible for leading the work of the staff and participates in daily work activities while ensuring the production of the team. Communicate expectations and goals daily to team to meet PFSweb's performance standards.


* Maintain current plans, procedures, programs and strategies to enhance performance, accuracy levels and interdepartmental perceptions
* Ensure maximum utilization of manpower and equipment
* Responsible for overseeing replenishment, DRP, picking, packing, shipping and international shipments
* Respond to issues via email or phone in a timely manner
* Maintain safety, housekeeping, and maintenance standards
* Interact with other departments to help make team successful
* Push productivity while simultaneously controlling costs
* Provide guidance in the absent of Supervisor
* Perform other general warehouse duties as assigned


* High school diploma or equivalent, required
* 1+ years of experience working within a Distribution Center environment, required
* 3+ years in a Leadership capacity within a Distribution Center environment
* Ability to work a flexible schedule, required
* Experience operating RF scanners, required
* Must be able to read, write, and speak English
* Workforce Planning experience required
* Deliver resolution to issues and promote process improvement
* Must complete and submit a background screening that will be conducted by the U.S. Government post hire

Working Conditions, Mental and Physical Demands

* Ability read labels, RF scanners and maneuver throughout facility without assistance
* Ability to understand verbal and written instructions
* Ability to walk or stand for extended periods of time
* Ability to lift up to 50 pounds without assistance
* Ability to push or pull carts of up to 100 pounds without assistance
* Ability to climb stairs without assistance
* Ability to bend, stoop, kneel and grasp products
* Must be able to work on a variety of warehouse floors up to 100 feet in height
* Must be about to work in a warehouse environment with a noise level up to 85dBA

Preferred Personal Characteristics

* Computer literacy with proficiency in all Microsoft programs; proficient in Microsoft Excel and Word
* Ability to interact and communicate with all levels both internally and externally
* Promote fair, safe, and engaged work environment
* Dependable
* Ability to consistently follow through
* Positive attitude
* Team-oriented and ability to work collaboratively
* Effective communication and verbal skills
* Flexible and adaptable

Pre-employment background screening will be conducted.

PFSweb Inc. is an EEO/AA - M/F/Disability/Protected Veteran Status employer.

Keywords: PFSweb, North Las Vegas , Quality Assurance (QA Lead), Other , North Las Vegas, Nevada

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