Receptionist - Wound Care

Company: North Vista Hospital
Location: North Las Vegas
Posted on: March 16, 2023

Job Description:

Overview:
At North Vista Hospital, our dedicated team of professionals are committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, a Top-15 hospital system in the United States, North Vista Hospital is actively seeking new members to join its award-winning team!North Vista Hospital is an accredited 177-bed state-of-the-art hospital located in North Las Vegas, Nevada.North Vista offers comprehensive healthcare services, including mental health care, emergency care, heart care, advanced surgical procedures, diagnostic imaging and help for a broad range of medical conditions. Equipped with advanced medical technology and staffed by a team of highly skilled healthcare professionals, North Vista is committed to providing high-quality care in a friendly hospital environment. The hospital has achieved numerous quality award distinctions including Patient Safety Excellence Award, Bariatric Surgery Excellence Award, Heart Failure recognition and more. For more information, please visit www.northvistahospital.com.

Responsibilities:
The Medical Office Receptionist position is the first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. The Medical Office Receptionist may also perform a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. The Medical Office Representative may also be asked to perform other clerical duties as needed and requested to support daily clinic operation goals, bench marks, and quality patient care initiatives per departmental guidelines.

Qualifications:
EDUCATION, EXPERIENCE, TRAINING1. Siz (6) month's experience in an outpatient setting as a Medical Office Receptionist/Representative preferred; or an equivalent amount of experience in high-volume customer service role in another industry/environment; or six (6) months experience as a phone receptionist, health information associate or equivalent.2. High School diploma or equivalent.3. Excellent interpersonal, organizational and customer service skills are essential.4. Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment.5. Familiarity with an electronic practice management system is preferred.6. Experience with multi-line phones/ACD phones preferred.7. Medical terminology preferred.We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources. EEO is the Law:https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Keywords: North Vista Hospital, North Las Vegas , Receptionist - Wound Care, Other , North Las Vegas, Nevada