NorthLasVegasRecruiter
the smart solution for North Las Vegas jobs

Customer Solutions Tech Support (Remote- work from home!)

Company: Mommy Jobs Online
Location: North Las Vegas
Posted on: June 25, 2018

Job Description:

Customer Solutions Tech Support - (Remote) You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 per hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management system's varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information, preferably in a room with a door or divider that closes it off from the rest of the home. Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLLAURIE on your registration submission. Please feel free to call us if you have further job related questions about our company at 1-405-418-6160.

Keywords: Mommy Jobs Online, North Las Vegas, Customer Solutions Tech Support (Remote- work from home!), Other, North Las Vegas, Nevada

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Other Jobs


Scheduling Interviews This Week!
Description: Currently interviewing professional individuals to join our award winning team. This is a solid company that offers top
Company: Professional Home Career Advantage
Location: Las Vegas
Posted on: 07/17/2018

Scheduling Interviews - Work From Home
Description: Are you looking for a career change Are you looking just to supplement your income The nations premier provider of health care access in the US is looking for motivated self-starters to enjoy a career (more...)
Company: Professional Career Advantage
Location: Boulder City
Posted on: 07/17/2018

15P Aviation Operations Specialist
Description: 15P Aviation Operations Specialist Job ID: 960005 Job Views: 17 Location: NORTH LAS VEGAS, Nevada, United States ZIP Code: 89032 Job Category: Aviation Posted: 07.10.2018 Age Requirements: Must be between (more...)
Company: Army National Guard
Location: North Las Vegas
Posted on: 07/17/2018


Need a Change? Work From Home !!
Description: NOW HIRING We have an A Rating with the Better Business Bureau. We are a 25 year old company seeking people
Company: Ameriplan
Location: Henderson
Posted on: 07/17/2018

CRS Part time and Full Time!...GET PAID WORKING FROM HOME!
Description: We are a fast paced, highly motivated team working for a company that is ready to produce leaders. We have long history of taking in new hire and creating real
Company: SEO for Local Businesses
Location: North Las Vegas
Posted on: 07/17/2018

Childcare Professional - Part-Time and Full-time Babysitting jobs - Bo
Description: Do you love working with children Do you want a flexible opportunity that
Company: UrbanSitter
Location: Boulder City
Posted on: 07/17/2018

Desktop Support Sr Associate
Description: GET TO KNOW ALORICA At Alorica, we only do one thing ' make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens (more...)
Company: Alorica
Location: Las Vegas
Posted on: 07/17/2018

Now interviewing - Work from home
Description: Premier healthcare company is actively searching for highly motivated individuals to work individually
Company: FAHT
Location: Henderson
Posted on: 07/17/2018

Appointment Setter - Call Center
Description: Job Description br br What will I be doing br br As a Call Transfer Agent you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture (more...)
Company: Hilton Grand Vacations (HGV)
Location: Las Vegas
Posted on: 07/17/2018

Appointment Setter - Call Center
Description: Job DescriptionWhat will I be doing As a Call Transfer Agent you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company (more...)
Company: Hilton Grand Vacations (HGV)
Location: Las Vegas
Posted on: 07/18/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest Nevada jobs by following @recnetNV on Twitter!

North Las Vegas RSS job feeds