NorthLasVegasRecruiter
the smart solution for North Las Vegas jobs

Customer Support Specialist

Company: C3-CustomerContactChannels
Location: North Las Vegas
Posted on: October 2, 2018

Job Description:

Company Overview--C3 is a global provider of contact center services for corporations who view customer care as a strong component of their growth and brand development strategies.-- C3 builds solid partnerships with its clients based on mutually determined business objectives.-- Our service offerings include; contact center services, web services, data analysis, back office solutions and consulting services.-- Although C3 is a global organization, the company prides itself on delivering boutique level client service aboard a foundation of operationally and technologically sound practices on par with any of the other leading providers in the industry.-- Consistency across our centers, regardless of geography, is at the core of our operating philosophy.Medical Customer Service Representative---------------- ---------------------------------------------- --Position Purpose:-- The Customer Care Representative will provide outstanding service acting as the primary point of contact for customers regarding products and services related to client programs.----Associates will provide callers with thorough service that builds relationships, resolves issues and increases overall trust and satisfaction in client's products and services.C3 offers a fun business casual work environment as well as monthly cash incentives on top of your generous base pay. We offer medical, dental, vision, 401k, and paid time off (PTO). We also offer tuition reimbursement. Our employees also receive an unlimited employee referral bonus for every candidate hired. We pay you while you learn the job. Become a FAN today and join the team. Job Responsibilities

  • Professionally handle a high volume of incoming calls
  • Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services listed above
  • Ability to utilize and navigate multiple systems simultaneously
  • Be dependable and meet all attendance requirements
  • Resolve customer issues via one call resolution guidelines and/or escalated process
  • Meet or exceed company and client performance metrics
  • Maintain a balance between company policy and client benefit in decision making
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact our client and its customers
  • Responsible for call disposition or compiling and generating reports as required
  • Ability to accept and embrace changes within the current business environmentQualifications
    • 1+ years of experience in customer service required ideally, in the health care industry, degree or appropriate education may be substituted for experience
    • Stable work history
    • Professional appearance
    • Strong detail orientation and excellent communication/listening skills
    • Ability to pass all skill assessments including demonstrated experience with Microsoft applications
    • Ability to pass a drug screen and background check
    • Bilingual (Spanish/English) skills a plus
    • Demonstrated passion for excellence with respect to treating and caring for customers especially senior citizens
    • Strong decision making and analytical abilities
    • Ability to identify customer needs and clearly articulate products and services
    • Schedule flexibility to include weekends, evenings, possible holidays and occasional overtime
      • Highly developed sense of integrity and commitment to customer satisfaction
      • Meet all attendance and dependability requirements
      • Ability to type a minimum of 30 WPM
      • Be a team player--If you've got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.-- Become a FAN today, and be on your way to a rewarding career!

        Keywords: C3-CustomerContactChannels, North Las Vegas , Customer Support Specialist, Other , North Las Vegas, Nevada

        Click here to apply!

        Didn't find what you're looking for? Search again!

        I'm looking for
        in category
        within


Other Other Jobs


Dog Boarding - Work from Home, Earn up to $1,000/month
Description: Love dogs Overnight dog care is in demand Join the nation's largest network of 5-star pet sitters and dog walkers and earn money boarding dogs in your home.What you do:Create a Rover profile and select (more...)
Company: Rover
Location: Henderson
Posted on: 10/21/2018

Work From Home Today!
Description: Health Benefits Company looking for serious team players to fill two available
Company: AmeriPlan
Location: Henderson
Posted on: 10/21/2018

Hairstylist - Cosmetology License Req'd - Full/Part Time - NV101
Description: Sport Clips is now hiring Hairstylists cosmetologists to start immediately in our rapidly growing, exciting and fast-paced salon with a FUN ATMOSPHERE Sport Clips is the nation's leading Men's
Company: Sport Clips
Location: Henderson
Posted on: 10/21/2018


Babysitting Wanted - Las Vegas, Nevada Child Minder Posting, Seeking Sitter
Description: Nice to meet you My name is
Company: Sitter
Location: Las Vegas
Posted on: 10/21/2018

Two Work From Home Positions Available PT/FT
Description: Currently interviewing - Work 100 From Home Online PT/FT positions as Training Specialist and Healthcare Benefits Specialist. Must have
Company: TQS
Location: Boulder City
Posted on: 10/21/2018

Hairstylist - Cosmetology License Req'd - Full/Part Time - NV111
Description: Sport Clips is now hiring Hairstylists cosmetologists to start immediately in our rapidly growing, exciting and fast-paced salon with a FUN ATMOSPHERE br Sport Clips is the nation's leading Men's (more...)
Company: Sport Clips
Location: Las Vegas
Posted on: 10/21/2018

Hairstylist - Cosmetology License Req'd - Full/Part Time - NV108
Description: Sport Clips is now hiring Hairstylists cosmetologists to start immediately in our rapidly growing, exciting and fast-paced salon with a FUN ATMOSPHERE br Sport Clips is the nation's leading Men's (more...)
Company: Sport Clips
Location: North Las Vegas
Posted on: 10/21/2018

Lead SAS Administrator (Corporate)
Description: Become one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race. The SAS Platform Administrator (more...)
Company: MGM Resorts
Location: Las Vegas
Posted on: 10/21/2018

Pet Sitter Wanted - Searching For Wonderful Cat Sitter
Description: Job Description: br Hey my name is Brigett. I'm
Company: PetSitter
Location: Bullhead City
Posted on: 10/21/2018

Uber Driver Partner - Supplement Your Part Time Income
Description: Drive with Uber and earn money anytime it works for you. Driving is an easy way to earn extra, and it's totally flexible around your schedule. You decide when and how much you drive. What you need to (more...)
Company: Uber
Location: Boulder City
Posted on: 10/21/2018

Log In or Create An Account

Get the latest Nevada jobs by following @recnetNV on Twitter!

North Las Vegas RSS job feeds