NorthLasVegasRecruiter
the smart solution for North Las Vegas jobs

Seasonal Partner Services Represenative Remote

Company: Mommy Jobs Online
Location: North Las Vegas
Posted on: November 30, 2018

Job Description:

Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners' experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities: Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What's in it for you? Competitive hourly pay (starting at $17/hr) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to become a member. Please reference agent id code MJOLDeborah on your resume submission. Office: 14054186160

Keywords: Mommy Jobs Online, North Las Vegas , Seasonal Partner Services Represenative Remote, Other , North Las Vegas, Nevada

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Help Desk Administrator
Description: Overview MTSI is currently looking for a Help Desk Administrator to join our team in Las Vegas. At MTSI, our more than 900 co-owners recognize the high demand for specialized professionals within our (more...)
Company: Modern Technology Solutions, Inc.
Location: Las Vegas
Posted on: 12/13/2018

Security Officer (8342)
Description: U.S. Security Associates is now Allied Universal. br Join the largest security services company in North America with over 200,000 other security professionals and the best in class industry training. (more...)
Company: U.S. Security Associates
Location: Las Vegas
Posted on: 12/13/2018

Virtual Recruiter - (Full-time)
Description: At Mommy Jobs Online our qualified recruiters will enjoy the freedom and profitability of independent recruiting 1099 while benefiting from the tools, branding and support of a national recruiting work (more...)
Company: Mommy Jobs Online
Location: Las Vegas
Posted on: 12/13/2018


91J Quartermaster and Chemical Equipment Repairer
Description: The Army National Guard uses a wide range of systems that help protect and serve the force, and as a Quartermaster and Chemical Equipment Repairer, you'll be in charge of making sure those systems keep (more...)
Company: Army National Guard
Location: Las Vegas
Posted on: 12/13/2018

91H Track Vehicle Repairer
Description: Be the one that helps the Army National Guard stay on track as a Track Vehicle Repairer. Your primary responsibility will be to perform maintenance on track vehicles, and supervise activities that include (more...)
Company: Army National Guard
Location: Las Vegas
Posted on: 12/13/2018

Call Center Representative
Description: Job Description br br What will I be doing br br As a Call Transfer Agent you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture (more...)
Company: Hilton Grand Vacations
Location: Las Vegas
Posted on: 12/13/2018

91M Bradley Fighting Vehicle System Maintainer
Description: The Bradley Fighting Vehicle is the finishing act in battle. Supporting Cavalry and Infantry operations, the Bradley destroys enemy forces on the frontlines and helps Soldiers command the field. As a (more...)
Company: Army National Guard
Location: Las Vegas
Posted on: 12/13/2018

Cashier
Description: You're serious about your career, and rest assured you've come to the right place. At Honda West, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need (more...)
Company: Honda West
Location: Las Vegas
Posted on: 12/13/2018

91D Power-Generation Equipment Repairer
Description: Since the Army National Guard uses a plethora of electronic systems, power is essential to success. As the Power-Generation Equipment Repairer, you'll supply the power to run virtually every aspect of (more...)
Company: Army National Guard
Location: Las Vegas
Posted on: 12/13/2018

91E Machinist
Description: When a Soldier needs a part made or repaired right away, they look to Machinists for assistance. Army National Guard Machinists utilize their knowledge, skills, and expertise to repair broken parts, modify (more...)
Company: Army National Guard
Location: Las Vegas
Posted on: 12/13/2018

Log In or Create An Account

Get the latest Nevada jobs by following @recnetNV on Twitter!

North Las Vegas RSS job feeds