NorthLasVegasRecruiter
the smart solution for North Las Vegas jobs

Customer Solutions Tech Support (Remote- work from home!)

Company: Mommy Jobs Online
Location: North Las Vegas
Posted on: January 2, 2019

Job Description:

Customer Solutions Tech Support - (Remote) You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 per hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management system's varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information, preferably in a room with a door or divider that closes it off from the rest of the home. Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLLAURIE on your registration submission. Please feel free to call us if you have further job related questions about our company at 1-405-418-6160.

Keywords: Mommy Jobs Online, North Las Vegas , Customer Solutions Tech Support (Remote- work from home!), Other , North Las Vegas, Nevada

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Attention Moms That Need Money And Freedom!
Description: Currently we are interviewing professional individuals to join our award winning team. This is a solid Health Benefits
Company: Career And Freedom At Home
Location: Henderson
Posted on: 01/21/2019

Freelance Motion Graphics Designer for MediaZoo
Description: Founded in 2003 by a small team of senior BBC journalists and PR executives, Media Zoo has grown to over 60 people. br Media Zoo was established to help businesses communicate better with their customers, (more...)
Company: MediaZoo
Location: Henderson
Posted on: 01/21/2019

Virtual Recruiter
Description: At Mommy Jobs Online our qualified recruiters will enjoy the freedom and profitability of independent recruiting 1099 while benefiting from the tools, branding and support of a national recruiting work (more...)
Company: Mommy Jobs On Line
Location: Las Vegas
Posted on: 01/21/2019


Virtual Recruiter - (Full-time)
Description: At Mommy Jobs Online our qualified recruiters will enjoy the freedom and profitability of independent recruiting 1099 while benefiting from the tools, branding and support of a national recruiting work (more...)
Company: recruiter
Location: Las Vegas
Posted on: 01/21/2019

Aquatic Invasive Species (AIS) Outreach Lead
Description: Working collaboratively with Lake Mead National Recreation Area LMNRA , the Great Basin Institute is recruiting a lead intern to learn about and participate on multiple projects including resource management (more...)
Company: Great Basin Institute - Nevada Conservation Corps
Location: Henderson
Posted on: 01/21/2019

Babysitting Wanted - Searching For Sitter, Seeking Sitter
Description: What We're Looking For: br Hey my name is Myesha. I'm looking to employ a care giver living in Las Vegas, Nevada.
Company: Sitter
Location: Las Vegas
Posted on: 01/21/2019

Law Enforcement Transcriber - Crimes Against Youth
Description: Mommy Jobs Online is recruiting individuals who can transcribe audio content of criminal investigations. We are looking for a dedicated pool of contractors who can consistently complete 40-60 audio minutes (more...)
Company: Mommy Jobs Online
Location: Las Vegas
Posted on: 01/21/2019

Hairstylist - Cosmetology License Req'd - Full/Part Time - NV109
Description: Sport Clips is now hiring Hairstylists cosmetologists to start immediately in our rapidly growing, exciting and fast-paced salon with a FUN ATMOSPHERE Sport Clips is the nation's leading Men's
Company: Sport Clips
Location: Henderson
Posted on: 01/21/2019

Care Coach
Description: Leverage Your Nursing Skills to Help Drive Positive Outcomes in Innovative and Effective ModelThis is an opportunity to apply your nursing knowledge and skills as part of a new and innovative program (more...)
Company: Catasys
Location: Las Vegas
Posted on: 01/21/2019

Babysitting Wanted - Work Opportunity: Pahrump, Nevada Babysitting Service Provider, Seeking Sitter
Description: Job Description: br Hello my name is Jennifer. I'm hoping to hire a sitter available in Pahrump,
Company: Sitter
Location: Pahrump
Posted on: 01/21/2019

Log In or Create An Account

Get the latest Nevada jobs by following @recnetNV on Twitter!

North Las Vegas RSS job feeds