NorthLasVegasRecruiter
the smart solution for North Las Vegas jobs

Customer Solutions Tech Support (Remote- work from home!)

Company: Mommy Jobs Online
Location: North Las Vegas
Posted on: March 8, 2019

Job Description:

Customer Solutions Tech Support - (Remote) You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 per hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management system's varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information, preferably in a room with a door or divider that closes it off from the rest of the home. Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLLAURIE on your registration submission. Please feel free to call us if you have further job related questions about our company at 1-405-418-6160.

Keywords: Mommy Jobs Online, North Las Vegas , Customer Solutions Tech Support (Remote- work from home!), Other , North Las Vegas, Nevada

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Insurance Rep
Description: Job DescriptionWe are seeking an agent to join our team You will be responsible for expanding the company 39 s book of business by selling various types of insurance policies to new and existing clients.Rep (more...)
Company: RetireCo
Location: North Las Vegas
Posted on: 03/20/2019

CDL A Company Truck Driver
Description: Click here to watch our 60 sec. hype video ITS Logistics is looking for the best CDL A drivers to join our team today ITS Logistics is a rapidly growing 3PL that proudly offers unparalleled service (more...)
Company: ITS Logistics
Location: Las Vegas
Posted on: 03/20/2019

Now Hiring Telecommute Reps
Description: Nation's Premier Health Programs Company, Ameriplan, is looking for leaders. -Customer service
Company: Ameriplan
Location: Las Vegas
Posted on: 03/20/2019


737 First Officer
Description: 737 First Officer ID: 2 of Openings: 1Category: OtherOverviewFlight Crews are responsible for the safe and reliable operation of our fleet of Boeing 777's and 737's. Atlas Air Worldwide is a leading (more...)
Company: Atlas Air
Location: Las Vegas
Posted on: 03/20/2019

91H Track Vehicle Repairer
Description: Be the one that helps the Army National Guard stay on track as a Track Vehicle Repairer. Your primary responsibility will be to perform maintenance on track vehicles, and supervise activities that include (more...)
Company: Army National Guard
Location: Las Vegas
Posted on: 03/20/2019

92W Water Treatment Specialist
Description: If you're interested in a career in environmental health, join the Army National Guard as a Water Treatment Specialist. This role is paramount to the health and safety of your fellow Soldiers, and you (more...)
Company: Army National Guard
Location: Las Vegas
Posted on: 03/20/2019

Sitter Wanted - After School Care For 10 Year Old
Description: We are looking for a part-time babysitter for
Company: Sitter
Location: Las Vegas
Posted on: 03/20/2019

CDL-A OTR Owner Operator & Lease Purchase Operators
Description: We run in the Western 11 States. We have dry van freight and our drivers are home weekly. Benefits: Our average owner operator grossed 200,382 in
Company: California Midwest Xpress
Location: Meadview
Posted on: 03/20/2019

737 First Officer
Description: ID: 2 of Openings: 1Category: Other br br Overview br br Flight Crews are responsible for the safe and reliable operation of our fleet of Boeing 777's and 737's. br br Atlas Air Worldwide (more...)
Company: Atlas Air
Location: Henderson
Posted on: 03/20/2019

URGENT: Pet Sitter Wanted - Las Vegas, Nevada Pet Sitter Posting
Description: Nice to meet you My name is Imari. My pets
Company: PetSitter
Location: Las Vegas
Posted on: 03/20/2019

Log In or Create An Account

Get the latest Nevada jobs by following @recnetNV on Twitter!

North Las Vegas RSS job feeds