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Rental Tracking Agent

Company: SGPS Showrig Inc.
Location: North Las Vegas
Posted on: November 21, 2022

Job Description:

*Summary of Responsibilities: *

Coordinate and oversee client requests to provide rental gear for major motion picture & television productions, special events and conventions & trade shows by creating quotes and managing customer needs throughout the course of the rental period.

*Duties and Responsibilities: *

* Build and maintain relationships with new and existing rental clients.
* Create rental quotes as per client request.
* Verify gear availability and all logistical information necessary for quoting purposes.
* Respond and react to changes and updates as quote parameters change.
* Coordinate with Accounts Receivable to start the new account process with new clients.
* Design and draw structures for clients using Vectorworks (VW experience not required).
* Work with Ops Manager and Asset Manager to resolve gear shortages.
* Coordinate sub-rentals when necessary.
* Work with company Asset Manager and location Ops Manager to coordinate inter-office gear transfer or new gear builds.
* Print all necessary paperwork from Rental Tracker Pro to process orders.
* Communicate with warehouse staff regarding changes and updates to orders already in process.
* Send confirmation notifications to the warehouse staff and other necessary personnel once an order is confirmed and is ready to be prepped for shipment.
* Coordinate with shipping logistics to schedule delivery and pick up times when necessary.

*Requirements: *
* Exceptional customer service skills with a strong sense of urgency.
* Attention to detail and the ability to multitask in a fast-paced environment. 24/7 availability to assist clients.
* Excellent communication skills for phone, email and text message.
* Ability to work independently and smoothly adapt to changing priorities.

*Education/Experience: *
* Past experience with and knowledge of entertainment industry schedules and working procedures.
* MAC and PC operating systems.
* Basic knowledge of Microsoft Word, Excel and Outlook.
* Ability to work with Rental Tracker Pro inventory tracking system is a plus.
* High School diploma or equivalent.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

* 401(k)
* Dental insurance
* Flexible spending account
* Health insurance
* Paid time off
* 8 hour shift
* Day shift
* Monday to Friday
* Overtime

Ability to commute/relocate:
* Gardena, CA 90248: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location%58047475%

Keywords: SGPS Showrig Inc., North Las Vegas , Rental Tracking Agent, Sales , North Las Vegas, Nevada

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