Parts Sales Phone Room
Company: McCandless Truck Center Las Vegas
Location: North Las Vegas
Posted on: January 17, 2023
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Job Description:
McCandless -Truck Center is one of the region's premier
Commercial Truck Sales & Leasing Dealerships, proudly serving the
Las Vegas area -for many years. Our team enjoys a fantastic culture
and opportunities for advancement, which are company-wide focused
to help you grow both personally and professionally. We're
interested in helping you establish and build a long-term career
with us, because we know that happy employees lead to happier
customers! What We Offer:
SUMMARYSells parts to all customers over the phone. -ESSENTIAL
DUTIESEssential Duties include the following. Other duties may be
assigned.Assists all customers (retail and shop) in selecting
required parts in a friendly, professional, and efficient
manner.Informs customers of companion part requirements and
specials, and ensures that the customer is exposed to the full
product line.Answers phone calls, providing price quotes and other
information.Provides high level of service to internal and external
customers.Pulls and fills orders from stock.Notifies parts manager
of out-of-stock parts or shop materials that need immediate
attention.Locates out-of-stock parts from outside source and
submits an emergency order, if necessary.Notifies the service
advisor and the customer when special ordered parts have been
received.Follows up on back-ordered parts.Verifies will-call and
back-order files weekly and returns to vendors, or stocks those
items not picked up or required.Replenishes assigned inventory
daily.Assists outside sales representatives with their orders.Makes
sure all internal requests for parts are billed on service repair
order.Receives payment from retail customers or obtains credit
authorization.Issues credit for parts returned, ensuring that the
original invoice, or its number, is available so that purchase and
pricing can be verified.Keeps orderly records of all repair orders,
invoices, insurance estimates, and special order parts.Sets up
orders for daily shipment, delivery, or pick-up.Participates in all
training programs that are made available.Keeps current on new
products and product updates.Maintains professional
appearance.MARGINAL DUTIESMarginal Duties include the following.
Other duties may be assigned. - - - -EDUCATION and/or EXPERIENCE
Keywords: McCandless Truck Center Las Vegas, North Las Vegas , Parts Sales Phone Room, Sales , North Las Vegas, Nevada
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