NorthLasVegasRecruiter
the smart solution for North Las Vegas jobs

Customer Service Agent -

Company: C3-CustomerContactChannels
Location: North Las Vegas
Posted on: October 2, 2018

Job Description:

Company Overview--C3 is a global provider of contact center services for corporations who view customer care as a strong component of their growth and brand development strategies.-- C3 builds solid partnerships with its clients based on mutually determined business objectives.-- Our service offerings include; contact center services, web services, data analysis, back office solutions and consulting services.-- Although C3 is a global organization, the company prides itself on delivering boutique level client service aboard a foundation of operationally and technologically sound practices on par with any of the other leading providers in the industry.-- Consistency across our centers, regardless of geography, is at the core of our operating philosophy.Medical Customer Service Representative---------------- ---------------------------------------------- --Position Purpose:-- The Customer Care Representative will provide outstanding service acting as the primary point of contact for customers regarding products and services related to client programs.----Associates will provide callers with thorough service that builds relationships, resolves issues and increases overall trust and satisfaction in client's products and services.C3 offers a fun business casual work environment as well as monthly cash incentives on top of your generous base pay. We offer medical, dental, vision, 401k, and paid time off (PTO). We also offer tuition reimbursement. Our employees also receive an unlimited employee referral bonus for every candidate hired. We pay you while you learn the job. Become a FAN today and join the team. Job Responsibilities

  • Professionally handle a high volume of incoming calls
  • Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services listed above
  • Ability to utilize and navigate multiple systems simultaneously
  • Be dependable and meet all attendance requirements
  • Resolve customer issues via one call resolution guidelines and/or escalated process
  • Meet or exceed company and client performance metrics
  • Maintain a balance between company policy and client benefit in decision making
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact our client and its customers
  • Responsible for call disposition or compiling and generating reports as required
  • Ability to accept and embrace changes within the current business environmentQualifications
    • 1+ years of experience in customer service required ideally, in the health care industry, degree or appropriate education may be substituted for experience
    • Stable work history
    • Professional appearance
    • Strong detail orientation and excellent communication/listening skills
    • Ability to pass all skill assessments including demonstrated experience with Microsoft applications
    • Ability to pass a drug screen and background check
    • Bilingual (Spanish/English) skills a plus
    • Demonstrated passion for excellence with respect to treating and caring for customers especially senior citizens
    • Strong decision making and analytical abilities
    • Ability to identify customer needs and clearly articulate products and services
    • Schedule flexibility to include weekends, evenings, possible holidays and occasional overtime
      • Highly developed sense of integrity and commitment to customer satisfaction
      • Meet all attendance and dependability requirements
      • Ability to type a minimum of 30 WPM
      • Be a team player--If you've got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.-- Become a FAN today, and be on your way to a rewarding career!

        Keywords: C3-CustomerContactChannels, North Las Vegas , Customer Service Agent -, Sales , North Las Vegas, Nevada

        Click here to apply!

        Didn't find what you're looking for? Search again!

        I'm looking for
        in category
        within


Other Sales Jobs


Insurance Sales Agent
Description: Have you ever sold Medicare before The largest Medicare agency in Nevada is hiring Insurance Agents and would be interested in meeting you. Your first year, average pay ranges from 30K to 50K or more (more...)
Company: LineHire
Location: Las Vegas
Posted on: 10/19/2018

Seasonal Partner Services Representative (Remote)
Description: Our team is passionate about helping people go skiing and snowboarding more often The Role: We established high-performance Partner Services Team enhances our partners experience with world-class enterprise (more...)
Company: Mommy Jobs Online
Location: Henderson
Posted on: 10/20/2018

Sales Executive Action Line Boulevard
Description: Sales Executive Action Line Boulevard Job Description What will I be doing As a Sales Executive you would be responsible for executing your position's responsibilities in alignment with our Spirit of (more...)
Company: Hilton Grand Vacations (HGV)
Location: Las Vegas
Posted on: 10/20/2018


Work from Home - Avon Sales Representative - Want Some Extra Money?
Description: Work how you'd like and where you'd like, make your own schedule.It doesn't matter if you come from Customer Service, Accounting, Marketing, Administrative or any other field or if you are just looking (more...)
Company: Avon
Location: Indian Springs
Posted on: 10/20/2018

Hungry Medical Sales Reps Needed - One Sale = Ongoing Passive Commissions
Description: Electrotherapy company recruiting for experienced 1099 sales representatives with a consultative medical sales background. The successful
Company: Gibraltar Electro Medical Services
Location: Henderson
Posted on: 10/20/2018

Work from Home - Avon Sales Representative (Choose Your Own Hours)
Description: Work how you'd like and where you'd like, make your own schedule.It doesn't matter if you come from Customer Service, Accounting, Marketing, Administrative or any other field or if you are just looking (more...)
Company: Avon
Location: Overton
Posted on: 10/20/2018

Customer Service Seasonal Representative
Description: Job ID / Title: Customer Service Seasonal Representative Job Category: Customer Service Internet City: Las Vegas State: NV Work Location: Sahara Ave Job Description Sutherland is seeking a motivated and (more...)
Company: Sutherland Global Services
Location: Las Vegas
Posted on: 10/19/2018

State Farm Insurance Agent
Description: State Farm Insurance Agent We look for people who: Want to make a positive difference in people's lives and in their community Want a career that is both personally and financially rewarding Have key (more...)
Company: State Farm
Location: Las Vegas
Posted on: 10/19/2018

Residential Realtor / Real Estate Agent Needed with License 1 year Experience
Description: IMPORTANT: You must be a state licensed real estate agent in order to qualify for this position Fathom Realty is the fastest growing real estate brokerage in the United States.
Company: Fathom Realty
Location: Henderson
Posted on: 10/20/2018

At Home Agents Needed
Description: At Home Positions Available Now seeking upbeat and motivated individuals to join our
Company: TQS
Location: Las Vegas
Posted on: 10/19/2018

Log In or Create An Account

Get the latest Nevada jobs by following @recnetNV on Twitter!

North Las Vegas RSS job feeds